Why Your Restaurant's Google Hours Are Wrong on 6 Sites

Your restaurant doesn't just live on Google. It's on Apple Maps, TripAdvisor, Facebook, Bing, and delivery apps like GoFood and GrabFood. Most owners update Google and assume the rest follow. They don't.

How your hours get out of sync

Every platform stores its own copy of your hours. You extend your kitchen hours for high season and update Google — but TripAdvisor still shows last year's times, Facebook shows the old ones, and a delivery app shows something else entirely. Now six sites tell tourists six different stories.

Why it hurts more than you think

• Lost walk-ins: a tourist sees "closed" (even if you're open) and moves on. You never know they existed.
• Bad reviews: a diner arrives to a locked door because a site said "open," and leaves you a 1-star for it.
• Lower ranking: Google cross-checks your info against other sites. Conflicting hours make it trust — and rank — you less.

The real fix: one source of truth

Updating six dashboards by hand, forever, isn't realistic in a busy restaurant. The lasting fix is a single place where you set your hours once and they push out to every platform automatically — and stay in sync when you change them for a holiday or a busy season.

Don't forget local holidays

In Bali, Nyepi shuts the island down for a day. In Thailand, Songkran and public holidays shift everyone's hours. These are exactly the days tourists are most confused about who's open — and exactly when accurate listings win you their business.

The takeaway

Wrong hours are invisible on your P&L but very real in your empty seats. Get one accurate version of your hours live everywhere, keep it in sync, and you stop handing diners to competitors by accident.