Book against both resources at once, with real treatment durations, couples rooms and packages. Add automated WhatsApp reminders, a client CRM and a review engine — one flat monthly fee, 0% commission, live in 48 hours.
Most generic booking tools check one resource. A spa that only checks the therapist ends up with two treatments assigned to the same room at 3pm, and someone finds out at 3pm.
Each therapist has their own hours, skills and treatment list. The system never offers a Balinese massage from someone who isn't rostered for it.
The treatment room, the couples suite, the hydro table. Booked as a resource for the full duration of the treatment, including turnaround time.
A three-hour package is one continuous claim on the therapist and the room, not three appointments that can drift apart and leave a fifteen-minute orphan slot nobody can sell.
Two therapists, one room, the same window. Handled as a single booking so neither half can be cancelled into an impossible state.
A Bali or Phuket spa is really running two businesses at once, and the automation for each is different.
One visit, booked with high intent, gone in a week. The return on that relationship is the review — captured automatically at the moment the massage is still the best thing that happened to them all month.
Expats and locals on a monthly rhythm. Loyalty tiers, birthday offers and win-back flows when someone drifts past their usual gap. This is the revenue you can actually forecast.
Villa managers, concierges and hotels. Give each a direct booking link, then see in the CRM which partners are genuinely sending guests and which just took the flyers.
Yes. A spa appointment needs two things free at once: the therapist and the room. FlowHub books against both, so a treatment is only offered when the therapist is available and a suitable room is free for the full duration.
Yes. Couples treatments book two therapists into one room for the same window, and multi-treatment packages book their full duration as a block rather than as separate appointments that can drift apart.
They behave completely differently and the CRM treats them that way. A tourist is a one-visit, high-intent booking where the review request afterwards is the return on the relationship. An expat or local regular is a cadence you can nurture with win-back and loyalty flows.
Yes. Direct booking links can be shared with villa managers, concierges and hotel partners, and every booking that arrives that way lands in the same calendar with the source attached, so you can see which partners are actually sending you guests.
Fresha's software is free and earns on marketplace commission plus payment processing. FlowHub charges a flat monthly fee and takes 0 percent of any booking. If your spa runs mostly on repeat clients and villa referrals, a flat plan is usually cheaper; if the marketplace is your main source of new clients, that is a real channel FlowHub does not replace.
Fourteen days free. We set up your therapists, rooms, treatments and durations in 48 hours.
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