Café Booking System, Loyalty & CRM | FlowHub
0% commission · Set up for you in 48 hours · Cancel anytime

For cafes

Most café revenue isn't booked. It's remembered.

A café doesn't live or die on reservations — it lives on being found, and on the people who come back. FlowHub handles group and event bookings, and then does the part that actually compounds: loyalty, guest CRM and a Google review engine running in the background.

Card required · not charged for 14 days · Cancel anytime

  • Loyalty with no extra app
  • Review automation
  • 0% commission

BE HONEST ABOUT THE PROBLEM

A reservation book won't fix a quiet Tuesday.

If someone sold you a café booking system on the promise of filling tables with reservations, they were selling you a restaurant product. Here is where the money actually is.

Getting found in the first place

“Café near me” is decided in the Google map pack, and the map pack is decided largely by review volume, recency and how consistent your details are across the web. Both are things you can systematically work on.

Turning a first visit into a habit

Built-in points and rewards, no separate app to download. In a café the entire margin is in frequency — the difference between a customer who comes twice and one who comes twice a week.

A reason to message people

Broadcast a new roast, a slow-afternoon offer, or a Sunday special to everyone who has been in. No commission on the visit that comes back, because there is no platform in between.

Knowing who your regulars are

The laptop regular who stopped coming three weeks ago is invisible in a POS report and obvious in a CRM. Tags, visit history and spend, searchable.

BOOKINGS, WHERE THEY MATTER

The reservations a café actually takes.

Not every seat, but the ones where a mix-up costs you real money.

Groups and long tables

Birthday groups, book clubs, a team of nine on a Thursday. Availability set by party size, so your one long table can't be double-promised.

Private hire and events

Morning workshops, supper clubs, coffee cuppings, venue hire. Take the booking, confirm it, and remind them — without a spreadsheet and a WhatsApp thread.

Peak-hour brunch seating

For cafes that do take weekend reservations, availability is capped per service so brunch doesn't collapse under twelve simultaneous bookings at 10am.

PRICING

One flat price. No cut of your bookings.

Pick a plan. Get 14 days to try it. We do the setup.

Starter

$79/month

For one venue moving off DMs and spreadsheets.

  • 1 location
  • Up to 500 guest contacts
  • Online booking from your website, Google, Instagram and WhatsApp
  • Confirmations and reminders on WhatsApp
  • Loyalty offers and coupons
  • Guest CRM (basic)
Start 14-day free trial
Recommended

Growth

$219/month

For venues ready to market to their own guest list, not just take bookings.

  • Everything in Starter, plus:
  • Unlimited guest contacts
  • WhatsApp campaigns to your guest list
  • Guest segments (new, regular, lapsed, VIP)
  • Google review requests after every visit
  • Automated marketing flows (welcome, win-back, birthday)
  • Priority support on WhatsApp
Start 14-day free trial

Pro

$349/month

Replace three platform bills with one dashboard.

  • Everything in Growth, plus:
  • Up to 3 locations
  • Your own account manager on WhatsApp
  • Reports for each location
  • A results review with us every quarter
Start 14-day free trial

Every plan: 14-day free trial · set up for you in 48 hours · 0% commission · no contract · cancel anytime

Card required · not charged for 14 days · Cancel anytime

Running more than 3 venues? Talk to us

Prices shown in USD. Currently billed in IDR — your bank converts at checkout. Local taxes may apply.

CAFÉ FAQ

What café owners ask us.

Do cafes even need a booking system?

Most café revenue is not booked, so a reservation calendar alone is not the point. What pays for itself in a café is being findable on Google and Instagram, capturing the regulars who already come in, and having a reason to message them. FlowHub does take bookings for the cases that need it, but the loyalty, CRM and review automation are what move the number.

How does it help with group and event bookings?

Long tables, birthday groups, coworking sessions and private hire all take reservations through the same calendar, with availability set by party size so a group of twelve cannot quietly book a space you had promised to someone else.

Can it run a loyalty program without another app?

Yes. Points, rewards and tiers are built in on every plan and your customers do not download anything. That matters in a café, where asking someone to install an app for a Rp 35,000 coffee is how you lose them.

How does it get more Google reviews?

Happy customers get an automated Google or TripAdvisor request at the right moment after their visit. Review volume and recency are among the strongest signals for ranking in the local map pack, which is where "café near me" is decided.

Does it work for a café with no table service?

Yes. Counter-service cafes use FlowHub mainly for the CRM, loyalty and review automation, plus bookings for groups and events. You are not forced to run a reservation book you do not want.

READY?

Fill the quiet hours with people who already like you.

Fourteen days free, setup done for you in 48 hours, cancel anytime.

Card required · not charged for 14 days · Cancel anytime · 0% commission, forever

Start free trial