What is an online reservation system?
An online reservation system lets guests book a table or an appointment themselves, from your website, Google profile, Instagram or WhatsApp, without anyone answering a phone. It holds availability in one calendar, confirms the guest automatically, and keeps a record of who booked so you can bring them back.
How much does online reservation software cost?
Most platforms charge per cover, per booking or a commission on new clients, so your bill grows exactly as you get busier. FlowHub charges a flat monthly fee from Rp 1,200,000 and takes 0 percent of every reservation. See the plans.
Can guests reserve through WhatsApp?
Yes. In Bali and Thailand most guests message before they book. FlowHub confirms reservations over WhatsApp, sends reminders before the booking, and follows up afterwards for a review, all automatically.
Does an online reservation system reduce no-shows?
It does when it reaches the guest on the channel they actually read. Automated WhatsApp reminders, one-tap confirmation and optional deposits are what move the number, not the booking form itself.
How long does setup take?
Our team configures your tables or treatment rooms, availability rules, deposits and WhatsApp messages for you. Most venues are taking live reservations within 48 hours.